CRAFTING CUSTOMER RELATIONSHIPS WITH THE WHATSAPP BUSINESS APP

Engagement shouldn't end with a purchase,
It should begin with it

Reach Us
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See for yourself

A sample conversation to show what Whatsapp could potentially enable

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WHATSAPP BUSINESS API'S

WHY SHOULD WE BE EXCITED?

THE
TRANSACTIONAL LAYER FOR INTERACTING WITH USERS, THAT WE HAVE ALL BEEN WAITING
FOR, IS FINALLY HERE

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BUILD BRAND LOYALTY THAT LASTS

More conversations = More business

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LIGHTNING QUICK RESPONSE TO CUSTOMER QUERIES

TO GET IN TOUCH IS GOOD,
TO STAY IN TOUCH IS BETTER!

On an app they furiously, aggressively, and compulsively check!

HOOK LINE AND SINKER

THREE THINGS WHATSAPP IS MEANT TO DO

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CUSTOMER SUPPORT

Be available, 24/7
Through automated messaging, or CRM integration

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ALERTS & NOTIFICATIONS

It is
not a broadcast channel for your ads
but it certainly is for all key information post purchase

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USER VERIFICATION

If applicable to your business

Perfect Channel for

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Engagement

Through the automated Bot and the Business API

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Customer Support

Via the CRM integration through the Business API

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Invoicing/alerts

Through the API

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Feedback

&

Surveys

Through the Bot and Business API

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